Warranty and Returns
At Bella Italia Box, we’re committed to providing you with the finest 100% Made in Italy products and a delightful subscription box experience. We want to ensure that you’re completely satisfied with your purchases. To that end, please review the following information regarding our warranty and return policy:
Satisfaction Guarantee
Your satisfaction is our top priority. If, for any reason, you’re not entirely satisfied with your Bella Italia Box purchase, please let us know. We’re here to assist you, and we will do our best to address your concerns.
Returns
30-Day Return Policy: We offer a 30-day return policy from the date of receipt of your subscription box. If you decide to return a subscription box, it must be in its original, unopened condition. Please contact our customer support team to initiate the return process.
Damaged or defective products: If you receive a damaged or defective product, please contact us within 7 days of receiving your subscription box. We will arrange for a replacement or a refund, as per your preference.
Refunds
Refunds will be issued to the original payment method used for the purchase and may take up to 10 business days to process.
Warranty
Product Warranty: Many of the products included in our subscription boxes may come with their own manufacturer’s warranties. Please refer to the specific product’s warranty information or contact us for assistance in processing warranty claims.
Shipping and Delivery Warranty: We take the utmost care in ensuring the safe and timely delivery of your subscription box. In the rare event that your box is lost or significantly delayed, please reach out to our customer support team, and we will work to resolve the issue promptly.
Contact Us
If you have questions, concerns, or wish to initiate a return or warranty claim, please contact our customer support team at info@bellaitaliabox.com. Our dedicated team is here to assist you and guide you through the process.
Important Notes
Please ensure that you read and understand the specific warranty information provided with each product in your subscription box. Different products may have varying warranty terms and conditions.
To expedite the return process, please include your order number and a detailed explanation of the issue with your return package.
Return shipping costs may be the responsibility of the customer, except in the case of damaged or defective products.
Policy Updates
We may update our warranty and return policy from time to time to better serve our valued customers. Any changes to the policy will be posted on this page, so we encourage you to review it periodically.
Thank you for choosing Bella Italia Box. We appreciate your trust in us, and we are dedicated to ensuring your experience with our 100% Made in Italy products is nothing short of exceptional.